Employee and Retiree Service Center → Employees → Contacts

Contacts for Employees

ERSC

Website and Address	Phone & Fax	Email & ERSC Connect
Employee and Retiree Service Center 45 W. Gude Drive, Suite 1200 Rockville, MD 20850 Lobby hours: M Tu Th F, 8:00 a.m.–4:30 p.m.; W, 10:00 a.m.–4:30 p.m. Phone calls received: M Tu Th F, 8:00 a.m.–4:15 p.m.; W, 10:00 a.m.–4:15 p.m. ^{*Attachments sent via ERSC Connect or Outlook email must not exceed 35 MB in total.}	Tel: 240-740-8100 Fax: 301-279-3651 Fax: 301-279-3642	ersc@mcpsmd.org ERSC Connect*

Health Plans

Plan Website	Phone Number(s)	More Information
Aetna Dental Plan	DMO 800-843-3661	About this benefit
Cigna Open Access Plus, Open Access Plus In-Network, and Idemnity/Medicare Supplemental Plans	800-244-6224	About this benefit
CareFirst Dental Plan (PPO)	888-755-2657	About this benefit
CVS/Caremark Prescription Plan	800-378-7558	About this benefit
Davis Vision (provided through CareFirst)/Blue Vision Plus Plan	800-783-5602	About this benefit
Kaiser Permanente HMO and Prescription Plans	800-777-7902	About this benefit

^{*for claims and issues related to medical services occurring on or before December 31, 2017}

Flexible Spending

Vendor Website	Phone Number(s)	More Information
Voya	888-401-3539	About this benefit

Life Insurance

Vendor Website	Phone Number(s)	More Information
MetLife	800-638-6420	About this benefit

Retirement Savings [403(b) and 457(b)]

Vendor Website	Phone Number(s)	More Information
Fidelity Investments	800-343-0860	About this benefit

Unions

Union Website	Phone Number(s)
MCAAP (Administrators Union)	301-762-8174
MCBOA (Non-Certified Supervisors Union)	301-762-8174
MCEA (Teachers Union)	301-294-6232
SEIU Local 500	301-740-7100

Financial Services

Website	Phone Number (s)
Educational Systems Federal Credit Union	301-779-8500 800-356-6660

State and Federal Resources

Agency Website	Phone Number(s)
COBRA Administrator (Voya)	888-401-3539
Maryland State Retirement Agency	800-492-5909 or 410-625-5555
Social Security Administration	800-772-1213

Additional Contacts

Website	Phone Number(s)
Educational Systems Federal Credit Union	301-779-8500 800-356-6660